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Privacy Policy

Last updated: June 20, 2026

Joybit respects your privacy. This explains what we collect and why.

What we collect

Your email address, your order details, and the pet photo(s) you upload.

Why

Solely to create and deliver your video and to provide customer support.

Payments

Processed by our payment provider (Creem, acting as Merchant of Record). We do not store your card details.

Sharing

We do not sell your data. We only share it with the service providers needed to deliver your order (e.g. payment and image-processing tools).

Retention & deletion

We keep your photo and order only as long as needed to deliver and support your order. Message us on Instagram @roov_ins anytime to have your data deleted.

Your rights

You may request access to or deletion of your data by contacting us.

Contact

Reach us on Instagram: @roov_ins